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November 26, 2024 -- Many residents have seen higher-than-normal water usage reflected in the current billing cycle (August 15-October 15), and as a courtesy may have received a letter from the City indicating a potential “continuous leak” or high water use. While the main culprit of high usage may not be an actual leak, it indicates water is flowing through the meter for an extended period of time.

The majority of issues investigated causing most high water bills have been potential leaks on the residential side (i.e. irrigation, toilet, etc.), changes in water usage habits, and adjustments to irrigation schedules (i.e. longer run time) without residents being made aware. While some properties did have the water meter replaced, this is not the sole determining factor in higher usage. Residents are still responsible for ensuring timely payment of utility bills to avoid any additional fees/penalties or potential water service interruptions.

The City will host a Water Usage Town Hall on Monday, December 16, 2024, from 5:30-7:30 p.m. This informational meeting will cover topics such as water usage, water conservation efforts, billing cycles, and more. Residents will also have the opportunity to participate in a Q&A session. No registration is required to attend. For questions about this event, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. 

To learn about proactive steps towards water conservation, please visit www.bunkerhilltx.gov/citizens/public-works#water-conservation